Shipping & Handling

Fast, Reliable & Secure Delivery

At TresorDecors, we are committed to providing a smooth and reliable shopping experience from checkout to delivery. We carefully prepare every order and work with trusted shipping partners to ensure your items arrive safely and efficiently.

1. Order Processing Time

After your order is successfully placed, our team will begin processing your order.

• Order processing time: 1–3 business days
• Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Please note that processing times may vary during peak seasons, holidays, or promotional events.

2. Shipping Time

Delivery times may vary depending on your location and shipping method.

Estimated delivery times:

• United States: 7–15 business days
• International Orders: 10–20 business days

Please note that delivery times are estimates and may be affected by factors outside of our control, including carrier delays, customs processing, weather conditions, or holidays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your shipping address, order details, and available shipping methods.

Any applicable shipping charges will be clearly displayed before completing your purchase.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

You can use the tracking information to monitor your package’s delivery progress.

If you have not received tracking information or need assistance with your order, please contact our customer service team:

Email: service@tresordecors.com

5. Address Accuracy

Please ensure that your shipping information is correct before completing your order.

TresorDecors is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by customers.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you if your order has not yet been processed.

6. Lost or Delayed Packages

Once an order has been shipped, it is the responsibility of the shipping carrier.

If your package is delayed or appears to be lost, please contact us and we will work with you to help resolve the issue.

7. Customs, Duties & Taxes

For international orders, additional customs duties, taxes, or fees may apply depending on your country’s regulations.

Any customs charges are the responsibility of the customer.

8. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: service@tresordecors.com

Thank you for choosing TresorDecors. We appreciate your trust and look forward to delivering styles you’ll love.