Shipping policy

Effective Date: May 19, 2026

4.1 Where We Ship

ShopZioel delivers to customers in over 200 countries and regions across North America, South America, Europe, Asia, Africa, and Oceania. Our goal is to bring our products to a global audience.
Currently, we are unable to ship to the following destinations: Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories of North Africa, Yemen, Yugoslavia, Zaire.

4.2 Shipping Process & Order Tracking

Your order journey is designed to be transparent:

  • Order Confirmation: An immediate email confirms your purchase.

  • Payment Confirmation: A follow-up email confirms successful transaction processing.

  • Shipment & Tracking: Once dispatched, you will receive a final email containing your tracking number to monitor your package's progress.

4.3 Shipping Timelines

Your total delivery time consists of:

  • Processing Time (3–8 Business Days): After you place an order, our team conducts a quality check, prepares your items, and securely packs them for shipment.

  • Transit Time: Estimated transit times for each available shipping method are provided at checkout.

  • Important Note: Packages are typically delivered within 15–20 business days after dispatch. Please note that these timelines are approximations. Actual delivery may be affected by customs processing, local regulations, carrier schedules, or unforeseen circumstances beyond our control.

4.4 Shipping Costs & Methods

Shipping fees are calculated based on the total weight of your items, your delivery destination, and the chosen shipping method. The exact cost will be calculated and displayed before you complete your purchase.

Flat-Rate Shipping Offer:

  • Orders of $49.00 or more: FREE standard shipping.

  • Orders under $49.00: Standard shipping - $5.99

  • UPS Overnight Shipping: $9.99

ShopZioel partners with leading global carriers to offer reliable shipping methods. The most suitable method for your order will be selected or shown at checkout based on your address and item eligibility.

4.5 Customs, Duties & Import Taxes

For international orders, customs authorities in your destination country may assess import duties, taxes (such as VAT or GST), or brokerage fees.

  • Responsibility: These charges are the sole responsibility of the customer and are not included in your item or shipping costs paid to ShopZioel.

  • Declarations: We are legally required to declare the accurate value of all shipments. We cannot mark items as "gifts" or lower the declared value.

4.6 Important Information

  • Delivery Estimates: All provided delivery windows are estimates based on typical carrier performance and are not guaranteed.

  • Dispatch Point: All orders are packed and shipped from our central distribution warehouse in Hong Kong to ensure consistent quality.

Have Questions?
Our team is happy to help. For any shipping-related inquiries, please contact us at: davidhorton6231@outlook.com